Onoa
Privacy Policy
Last Updated: March 30, 2025
Onoa (hereinafter “Onoa,” “the Company,” “we,” “our”), operates this website onoa.swimwear.com (“the Website”) for the sale of fashion items (“the Products”).
This Privacy Policy applies to information that identifies or may identify you personally and is an integral part of the Terms of Use of the Website.
In this Privacy Policy, we will detail our information collection practices regarding customers and visitors to the Website, including the types of information collected, the ways information is collected, the uses of the information, and your rights concerning the information.
This Privacy Policy applies to any visitor to the Website or any person who has purchased products from the Company, whether through the Website, phone, physical stores, or any other communication channel. We recommend reading the terms of this Privacy Policy carefully before using the Website or purchasing products from the Company.
When you provide us with information, it is done voluntarily and not due to a legal obligation, but if you choose not to provide information, we will not be able to allow you to browse the Website and provide you with the services you requested.
The Company reserves the right to update or change this Privacy Policy from time to time as needed and at its sole discretion, without obligation to provide prior or subsequent notice. If such changes or updates are made, they will take effect immediately upon the presentation of the updated Privacy Policy on the Website. The date of the last change will be reflected under the heading “Last Updated.”
1. Collection and Use of Personal Information
In the course of using the Website, the Company will collect personal information about you according to the actions you wish to perform on the Website:
1.1. Contacting the Company – If you contact us through the “Contact Us” section on the Website, you will be required to provide us with the following details: Full Name, Email Address, Phone Number, and any information you choose to provide voluntarily in the free text box.
The Company will use the information to contact you and provide a response regarding your inquiry to us. You will also be required to enter your request in the free text box. It should be clarified that all the information you enter in the free text box will be transferred to us as is, and therefore we ask you to enter only the essential details for your request.
1.2. Purchasing Products – When purchasing products, you will be required to provide us with personal details for the order, including: Full Name, Email Address, Shipping Address, Credit Card Details, which will be provided directly to the clearing/payment processing entity. Credit card details and ID numbers are not stored in the Company’s records, unless you choose the option for them to be saved.
We will use this information to provide you with the products you purchased, as well as notifications and updates regarding the purchase and delivery of the products.
Additionally, registering for the Company’s customer club and/or providing details to receive coupon codes, discounts, and promotions involves your consent to receive promotional content (advertising material) through various media, including email, SMS, etc.
1.3. Information Collected by Technological Tools – In addition to the above, we will collect data using cookies and various analytical tools about your browsing habits, such as IP address or Device ID, duration of visit to the Website, etc.
Additionally, we will use the information detailed above for the following purposes:
1.4. Detecting and preventing fraud, misuse, or other illegal activities; to comply with legal requirements and regulatory obligations, including in connection with legal proceedings, authority orders, etc.; to establish and defend legal rights; to investigate and resolve complaints and handle requests to view or correct information; to protect our operations, rights, privacy, security, or property, ours and/or our affiliated companies, yours or others; and to enable us to assert our rights to remedies or minimize our damages; to transfer information to third parties as detailed in Section 2 below and for any other legitimate purpose permitted by law.
1.5. To create aggregate or anonymous data from personal information that will be used for market research and surveys. The data we create from personal information will be used to improve the Website and/or user experience, maintain the Website, evaluate how visitors behave on the Website, fix issues, and analyze usage patterns on the Website, etc.
2. Transfer of Information to Third Parties
2.1. Some services are actually performed by third parties, acting as subcontractors of the Company. Therefore, the Company may transfer personal information to third parties in the cases detailed below:
2.2. To comply with legal requirements or requests from competent authorities. We may transfer information about you, as required or authorized by law, in accordance with the instructions of a competent authority or court order or in accordance with any law.
2.3. Affiliated Companies. We may share information about you with group companies for the purposes detailed in this Privacy Policy and in accordance with the law, for the provision of services, internal administrative needs, quality control, research and development, risk management, and more.
2.4. Courier Company. We will transfer your personal information to the courier companies we work with to provide you with the products you purchased.
2.5. To the external clearing/payment processing service provider with whom the Company works.
2.6. To Business Partners. In the event that the Company participates in content activities with a third party or when purchasing joint products and services for the Company and a third party. In these cases, the necessary information will be transferred to our business partners for the purpose of managing the relevant content activity, maintaining contact with you if necessary, and for the provision of the joint services and/or products purchased by you as part of this activity.
2.7. External Service Providers. We may share information about you with external service providers who assist us in managing our business operations, such as support and hosting service providers (including through cloud computing); data analysis services, various consultants, and additional outsourcing services. These providers receive access to information solely for the purpose of performing their services for us.
2.8. Enforcement of Rights or Legal Proceedings. We may share information with a third party due to a dispute or legal proceedings between you or your representatives and the Company or its representatives, or legal proceedings between you and a third party in which we are required to provide information, in response to a request from an authority or regulator, or to enforce our terms or if the Company believes that providing the information is necessary to prevent serious harm to it or third parties, and to enable us to assert our rights to remedies or minimize our damages.
2.9. Merger and Acquisition Transactions. The Company may transfer information collected about you to a third party as part of the transfer or assignment of its business, assets, or shares (all or part of them) or reorganization, merger, joint ventures, and other transactions related to its business, including financing transactions (including during negotiations for such transactions) or bankruptcy or liquidation proceedings.
2.10. Data Analysis and Marketing. We may share information with companies that assist us in activities related to advertising, promotions, and marketing, or with analytics service providers or search engines that help us improve and optimize the Website and process personal information in connection with the provision of such services.
2.11. The Company may also share and transfer information in the following cases:
2.11.1. To competent authorities and/or by court order and/or as required to protect the rights of the Company or another company in the group and their assets and/or as required by law.
2.11.2. To buyers and potential buyers or any party or offeror in the context of merger, reorganization, asset sale, liquidation, acquisition of activity, and/or similar actions, including negotiations related to the above.
2.11.3. Without derogating from the above, the Company may transfer non-identifiable or anonymous, aggregate, or statistical information to third parties without limitation, for any purpose, including to improve, enrich, diagnose, fix, or modify our application and services and products and services offered by third parties.
2.12. Transfer of Information Abroad: For the purpose of providing services within the Website, you are aware that personal information may be transferred to third parties located in countries internationally, for the needs and purposes described above. By using the Website, you give your informed consent to the transfer of personal information and waive any claim and/or demand and/or request against the Company due to this.
2.13. Subject to the following, the transfer of your personal information to third parties will be limited solely to the purposes listed in this policy and only to the extent and as required at the Company’s discretion. The Company will make reasonable efforts to ensure that the recipients of the information are subject to confidentiality and information security obligations concerning the information, according to the law.
3. Advertising Material. If you have indicated on the Website that you agree to receive updates and/or promotional or marketing materials from the Company, you hereby agree that the Company will send you from time to time promotional and/or marketing material about the Company and/or the products and/or services offered by it to its customers through various media, including email, SMS, WhatsApp, where this consent constitutes consent to receive advertising material according to the applicable law. You may withdraw your consent to receive advertising material at any time by sending a request to the address [____________] or otherwise, as stated in the advertising notice.
4. Information Security
4.1. We take appropriate information security measures for the information in our possession, in accordance with the legal requirements applicable to us, and we make efforts to ensure that the Website is free and clean of viruses, worms, or Trojan horses. The Company will implement and apply market-standard procedures to secure your personal information against unauthorized access, use, or disclosure. However, there are risks inherent in transmitting information over the internet or other methods of electronic storage, and we cannot guarantee that unauthorized access or use will not occur completely. We will not be liable for damage caused by unauthorized access or use, as long as we take reasonable information security measures.
4.2. In light of the above, you are responsible for using your personally identifiable information, and the responsibility to take information security measures also applies to you, for example, you are responsible for taking basic protection measures on your computer or end device from which you use (including installing antivirus software, locking the computer, changing passwords, etc.), to protect your personal information.
4.3. You are responsible for maintaining the confidentiality of the password (if applicable) and are not allowed to transfer it and/or allow another party to use the username and password and/or your account. You are required to report to the Company any unauthorized use of your details. Please note that any access to the Website made using your identifying details (for example – ID number and/or your password (if applicable) (including any personal information provided using them) will be considered as access made by you, and you release the Company and anyone on its behalf from any liability or responsibility for unauthorized use made in your name with your details, and for the consequences of such use.

5. Retention of Information and Your Rights Regarding Information
5.1. In general, your personal information or information about you will be retained by the Company for the period necessary for the Company to provide the services requested by you, as applicable, and as long as the Company has a legitimate need or legal or other obligation to retain it according to any law. Anonymous information will be retained in the Company’s information systems indefinitely (as long as it is not prohibited by any applicable law).
5.2. You have the right to review the personal information held about you in the Company’s database(s), if retained, to request correction or deletion of the information, by sending a request to the Company by email ______________, we will act to fulfill your request in accordance and subject to applicable law. However, personal information required by the Company for the continued management of its business and/or required for a legitimate purpose such as defense against claims (and all, as necessary) will continue to be retained by the Company for the time required by law.
6. Contact
For any questions or inquiries regarding the Privacy Policy, you can contact the Company’s customer service by email [__________].